Support

Different types of support are offered by department. What follows is the main support contact for each department, followed by self-service resources, where available, to make finding financial management support easier.

Advancement

• Submit a Ticket to get assistance or request a training related to Advancement.
• Contact us at
  • Gift Services
  • Advancement Services Administration

Business & Financial Services (BFS)

• Submit a support ticket to our Services & Support Portal
• Call our Finance Help Line for real-time support from finance experts
• Get community sourced answers to your questions at the Community of Practice
• Find top “how-to” articles at the Knowledge Base
• If you prefer video instruction, check out Budget & Finance Support on YouTube
• WalkMe Extension
• Finance office hours are informal sessions where personnel from Business and Financial Services and department volunteers are available to assist users who have access to our finance systems.

 Campus Budget Office

• Contact us via our Services & Support Portal and Team Directory

 Human Capital Management: UCPath & Payroll

• Submit a ticket to receive UCPath support or Call 855-982-7284 (Monday - Friday: 8 am - 5 pm) to speak to an associate.
• Submit at ticket to receive timekeeping support.
• Self-Service Resources: Browse information about UC Path
• Contact us at: 
  • UCPath
  • Payroll

 Research

• Submit a support ticket for research support.
• Self-Service Resources: Browse top “how-to” articles at the Research Knowledge Base
• Contact us: 
  • Research Award Administration 
  • Office of Research Affairs

 UC San Diego Foundation

• Contacts & Partners